Start with the free health check. Everything else follows from what it finds.
Our email deliverability services begin with a free test and lead to one paid engagement with a price you can see on this page. You do not need to know what is wrong before you get in touch. The tool tells you.
How it works
One email from your platform, scored and interpreted. A fail is explained in plain language, not just numbered. It reads one message, so it cannot see list ageing or journey collisions.
Run the free checkKnown cost, known timeline, one invoice. From £3,950, inclusive of 45 days of implementation support, confirmed before we start. Report in 3 to 5 days.
See what is includedFor teams that want to stay ahead of issues permanently. Annual terms, with pricing that flexes with the size and complexity of your sending estate.
See what is includedNot sure where you stand?
No pitch. No obligation. We look at your setup together.
Digistrat works with businesses where email is a meaningful part of how they acquire, onboard or retain customers. If something is wrong with your sending setup, it is rarely obvious from inside your platform. This is where you find out.
Deliverability Review and Fix
Known cost, known timeline, one invoice.
The Deliverability Review and Fix is from £3,950, inclusive of 45 days of implementation support, confirmed before we start. Report in 3 to 5 days. We investigate authentication, reputation, blocklists, list quality, engagement, and how the journeys send, then we implement the quick fixes in weekly working sessions. The report is yours either way.
The base price covers up to three sending domains or platforms, and a larger estate is scoped and confirmed in writing before any work starts. The report arrives within three to five business days of us receiving access and information. The quick fixes are then made with your team across the 45 days, in a weekly working session of 45 to 60 minutes with direct email access throughout. The report also covers anything that requires longer-term strategic change, which you can act on independently or bring us back for. For a closer look at what a full email deliverability audit investigates, see our detailed audit guide.
Every layer that affects inbox placement.
- Authentication and infrastructure: SPF, DKIM, DMARC, and BIMI records and configuration
- Sending domain and IP reputation across major inbox providers
- Status across all significant blocklist providers
- List quality, suppression logic, and bounce handling
- Engagement patterns and segmentation health
- Lifecycle trigger design and how sends interact in practice
- Sending behaviour, cadence, and volume patterns
- Domain and stream architecture
- Historical sending data and reputation trends
- ESP-specific configuration relevant to your platform
Fixes done, and a report you can act on.
Everything that can be resolved immediately is fixed as part of the engagement. You also receive a written report in plain English covering any longer-term recommendations. Every issue is explained, every recommendation is specific, and everything is ordered by impact. The report belongs to you. You can hand it to your own team, pass it to another supplier, or continue with us for ongoing monitoring.
Ongoing Monitoring
Stay ahead of issues before they reach your inbox rates.
Deliverability problems do not announce themselves. Ongoing Monitoring means they get caught early, and longer-term recommendations get implemented over time rather than left on a list.
A clean programme today can develop problems over the coming months without anyone noticing. Inbox providers update their filtering regularly, complaint rates drift as lists age, and a new sending pattern can quietly create reputation risk that nobody catches until it shows up in the numbers.
Ongoing Monitoring means someone is watching continuously. We track reputation, authentication health and inbox placement signals across major providers, implement longer-term strategic recommendations as part of the engagement, and flag anything that needs attention before it becomes expensive. Reports are written in plain English, and you have direct access to your specialist for questions between them.
Ongoing Monitoring runs on annual terms. Pricing can flex based on the size and complexity of your sending estate.
Everything below, every month.
- Continuous monitoring of sender reputation and authentication health across major inbox providers
- Blocklist monitoring and immediate notification if your domain or IP appears on a significant list
- Inbox placement signal monitoring across Gmail, Microsoft, and other major providers
- Implementation of longer-term strategic recommendations over time, as part of the engagement
- Proactive monitoring of mailbox provider policy changes that could affect your programme
- Regular plain-English report covering findings and any recommended actions
- Direct access to your specialist for questions between reports
- Incident response if something unexpected happens between reporting cycles
When you arrive with a specific need.
Sometimes you arrive with one specific need rather than a general problem. These are the usual ways in, and each can be scoped directly without starting from the beginning.
- ESP migration: moving between email platforms without damaging the sender reputation you have built.
- IP warm-up programme: a structured warm-up plan for new IPs or sending domains, built around your volumes.
- Reputation recovery: finding the root cause of a blocklisting or a sharp drop, stopping the damage, and rebuilding standing with inbox providers.
- Authentication setup: SPF, DKIM, DMARC and BIMI configured correctly, or existing records corrected and aligned.
Advisory session.
For someone who is not yet sure they have a problem. £250, 90 minutes. If you already know email is missing the inbox, skip this and look at the review.
90 minutes, focused entirely on your question.
You get a clear answer or recommended next steps you can act on straight away. No commitment required before or after.
Questions buyers ask, answered honestly.
How is a Digistrat investigation different from checking my records in a free tool?
Free tools check specific technical records and return a pass or fail against a standard. That is a useful starting point but it is limited. A Digistrat Deliverability Review looks at what those records mean in the context of how your programme actually sends, investigates the layers that free tools do not reach, and produces a report that tells you specifically what to change and in what order. The answer to why emails are not landing is almost always in the part a tool cannot see.
What format does the recommendations report come in?
A written document in plain English. Not a dashboard with an unexplained score, not a slide deck with recommendations buried in the appendix. Every issue is explained, every recommendation is specific, and everything is ordered by the impact it has on your inbox placement. The report is written to be read and acted on, not filed.
Do you need admin access to our platform?
For a thorough investigation, read-only access to your ESP account helps significantly. It allows us to review sending patterns, suppression logic, and configuration settings that are not visible from outside. We confirm exactly what we need before the engagement begins, and we work with whatever level of access you are comfortable providing.
What happens if additional problems are found during the engagement?
We flag them immediately. If they are minor and fall within the agreed scope, we address them as part of the engagement. If they represent a meaningful additional scope, we discuss the options with you before proceeding. We do not expand scope without your knowledge and agreement.
How do you make sure our team can maintain the changes after you finish?
Before anything is implemented, we walk through what we are changing and why. As part of the handover, we document what was done in enough detail for your team to understand and maintain it going forward. We do not make changes that require ongoing specialist involvement unless you choose to continue with monitoring.
What does direct access to your specialist actually mean in practice?
It means you can contact James directly with questions between monthly reports and receive a considered reply same day. It is not a ticketing system and it is not a shared inbox. The kind of access where you can send a short message saying something does not look right and get a useful answer quickly.
What are the terms for Ongoing Monitoring?
Ongoing Monitoring runs on annual terms. Pricing can flex based on the size and complexity of your sending estate. Scope, reporting cadence and terms are agreed and confirmed before the engagement begins.
What happens if there is an incident between monthly reports?
Incident response is included in the retainer. If something significant changes, such as your domain appearing on a major blocklist or a sudden shift in your reputation score, we flag it immediately and work with you on a response rather than waiting for the next scheduled report.
Find out where your emails actually stand.
Free. Takes less than a minute. Run the health check and see instantly whether something is wrong.