Start with the free health check. Everything else follows from what it finds.
You do not need to know what is wrong before you get in touch. The tool tells you.
How it works
Send one email and get an instant score. Covers authentication, infrastructure and key compliance signals. Free and instant.
Run the free checkA deep investigation into your sending setup. We fix what can be fixed and give you a clear report on anything longer term. Fixed fee, scope confirmed before we start.
See what’s includedFor teams that want to stay ahead of issues permanently. Monthly retainer, no minimum term. Cancel with one month’s notice.
See what’s includedNot sure where you stand?
No pitch. No obligation. We look at your setup together.
Digistrat works with businesses where email is a meaningful part of how they acquire, onboard or retain customers. If something is wrong with your sending setup, it is rarely obvious from inside your platform. This is where you find out.
Deliverability Review and Fix
A full investigation into your sending setup, with fixes included.
We start with a deep investigation into your sending setup, authentication, list health, reputation history and sending behaviour. Within three to five days of receiving access and information, you have a full report and an agreed plan. The quick fixes, the changes that do not depend on longer-term strategic work, are then implemented within the first 30 days of the engagement.
The report also covers anything that requires longer-term strategic change, which you can act on independently or bring us back for. Fixed fee. Scope confirmed before we start.
Every layer that affects inbox placement.
- Authentication and infrastructure: SPF, DKIM, DMARC, and BIMI records and configuration
- Sending domain and IP reputation across major inbox providers
- Status across all significant blocklist providers
- List quality, suppression logic, and bounce handling
- Engagement patterns and segmentation health
- Lifecycle trigger design and how sends interact in practice
- Sending behaviour, cadence, and volume patterns
- Domain and stream architecture
- Historical sending data and reputation trends
- ESP-specific configuration relevant to your platform
Fixes done, and a report you can act on.
Everything that can be resolved immediately is fixed as part of the engagement. You also receive a written report in plain English covering any longer-term recommendations. Every issue is explained, every recommendation is specific, and everything is ordered by impact. The report belongs to you. You can hand it to your own team, pass it to another supplier, or continue with us for ongoing monitoring.
Ongoing Monitoring
Stay ahead of issues before they reach your inbox rates.
Deliverability problems do not announce themselves. Ongoing monitoring means they get caught early, and longer-term recommendations get implemented over time rather than left on a list.
A clean programme today can develop problems over the coming months without anyone noticing. Inbox providers update their filtering regularly, complaint rates drift as lists age, and a new sending pattern can quietly create reputation risk that nobody catches until it shows up in the numbers.
Ongoing monitoring means someone is watching continuously. We track reputation, authentication health and inbox placement signals across major providers, implement longer-term strategic recommendations as part of the retainer, and flag anything that needs attention before it becomes expensive. Monthly plain-English reports cover what we found and what changed, and you have direct access to your specialist for questions between reports.
The retainer is not just monitoring and alerts. Working through longer-term strategic changes to your programme over time is part of what it covers.
Everything below, every month.
- Continuous monitoring of sender reputation and authentication health across major inbox providers
- Blocklist monitoring and immediate notification if your domain or IP appears on a significant list
- Inbox placement signal monitoring across Gmail, Microsoft, and other major providers
- Implementation of longer-term strategic recommendations over time, as part of the retainer
- Proactive monitoring of mailbox provider policy changes that could affect your programme
- Monthly plain-English report covering findings and any recommended actions
- Direct access to your specialist for questions between monthly reports
- Incident response if something unexpected happens between reporting cycles
When you arrive with a specific need.
Sometimes you have a specific problem rather than a general one. These services address the most common scenarios and can be scoped directly without starting from the beginning.
ESP migration
Moving from one email platform to another is one of the highest-risk moments in any sending programme. Done badly, it damages the sender reputation you have spent months or years building. We manage the deliverability aspects of the migration: domain configuration, IP preparation, warm-up strategy, and monitoring through the transition period.
IP warm-up programme
New IPs start with no reputation. Sending at volume without a structured warm-up will damage your deliverability before your programme has had a chance to establish itself. We design and oversee a warm-up plan built around your specific sending volumes and recipient profile.
Authentication setup
SPF, DKIM, DMARC, and BIMI configured correctly from scratch, or existing configuration corrected and aligned. Includes verification and testing across your sending domains and subdomains.
Reputation recovery
If your sending programme is already experiencing significant deliverability problems, or if you have recently been blocklisted, reputation recovery is a structured process of identifying the root cause, stopping the damage, and rebuilding standing with inbox providers. Not a quick fix, but we will be honest about timelines.
Advisory session.
Not every situation calls for a full investigation. If you have one specific question, a decision to make, or want an experienced opinion, a 90-minute session gives you direct access to a senior specialist without any wider commitment.
90 minutes, focused entirely on your question.
You get a clear answer or recommended next steps you can act on straight away. No commitment required before or after.
The SENDER Framework
Every Digistrat engagement is built on the SENDER Framework, our methodology for diagnosing and fixing deliverability across every layer that affects inbox placement. Six pillars, working together rather than in sequence, because the problems that cost the most are rarely confined to one of them.
The outcome the framework is built towards is the same for every client: email that reliably reaches the inbox, and the predictable revenue and trust that follow.
Questions buyers ask, answered honestly.
How is a Digistrat investigation different from checking my records in a free tool?
Free tools check specific technical records and return a pass or fail against a standard. That is a useful starting point but it is limited. A Digistrat Deliverability Review looks at what those records mean in the context of how your programme actually sends, investigates the layers that free tools do not reach, and produces a report that tells you specifically what to change and in what order. The answer to why emails are not landing is almost always in the part a tool cannot see.
What format does the recommendations report come in?
A written document in plain English. Not a dashboard with an unexplained score, not a slide deck with recommendations buried in the appendix. Every issue is explained, every recommendation is specific, and everything is ordered by the impact it has on your inbox placement. The report is written to be read and acted on, not filed.
Do you need admin access to our platform?
For a thorough investigation, read-only access to your ESP account helps significantly. It allows us to review sending patterns, suppression logic, and configuration settings that are not visible from outside. We confirm exactly what we need before the engagement begins, and we work with whatever level of access you are comfortable providing.
What happens if additional problems are found during the engagement?
We flag them immediately. If they are minor and fall within the agreed scope, we address them as part of the engagement. If they represent a meaningful additional scope, we discuss the options with you before proceeding. We do not expand scope without your knowledge and agreement.
How do you make sure our team can maintain the changes after you finish?
Before anything is implemented, we walk through what we are changing and why. As part of the handover, we document what was done in enough detail for your team to understand and maintain it going forward. We do not make changes that require ongoing specialist involvement unless you choose to continue with monitoring.
What does direct access to your specialist actually mean in practice?
It means you can contact James directly with questions between monthly reports and receive a considered reply same day. It is not a ticketing system and it is not a shared inbox. The kind of access where you can send a short message saying something does not look right and get a useful answer quickly.
How much notice do I need to cancel ongoing monitoring?
One month. No minimum term, no cancellation fee, no penalty for stopping. The month-by-month structure is how we think a retainer relationship should work: you stay because the value is clear, not because you are contracted in.
What happens if there is an incident between monthly reports?
Incident response is included in the retainer. If something significant changes, such as your domain appearing on a major blocklist or a sudden shift in your reputation score, we flag it immediately and work with you on a response rather than waiting for the next scheduled report.
Find out where your emails actually stand.
Free. Takes less than a minute. Run the health check and see instantly whether something is wrong.