Every path starts with a free inbox check-up.
After that, the route depends on what we find and what you need.
You do not need to know what is wrong before you get in touch.
Most people who book a check-up do not know they have a deliverability problem. They just know something is not working the way it should.
You send us a test email from your platform.
When you book, your confirmation email will include our check address. Send a test email from your platform before the call if you would like us to include a live send test. Either way, we run SPF, DKIM, DMARC, blocklist status, and sender reputation checks before we speak.
We run your domain through a full technical check.
SPF, DKIM, DMARC, BIMI, blocklist status, and sender reputation. Results ready before the call.
You get a clear picture of where your emails stand.
In 15 minutes you will know what is working, what is not, and what it means for your programme. No pitch, no expectation that anything comes next.
Find out exactly what is wrong with your email programme.
Not just the technical layer. All of it. You get a written report covering every issue, why it matters, and what to change, ordered by impact.
If the check-up reveals problems worth investigating properly, the next step is a full audit. The output is a written report in plain English: every issue found, why it matters, and what to change, ordered by impact.
Every layer that affects inbox placement.
- Authentication and infrastructure: SPF, DKIM, DMARC, and BIMI records and configuration
- Sending domain and IP reputation across major inbox providers
- Blacklist status across all significant blocklist providers
- List quality, suppression logic, and bounce handling
- Engagement patterns and segmentation health
- Lifecycle trigger design and how sends interact in practice
- Sending behaviour, cadence, and volume patterns
- Domain and stream architecture
- Historical sending data and reputation trends
- ESP-specific configuration relevant to your platform
A report you can act on.
A written report in plain English. Every issue is explained, every recommendation is specific, and everything is ordered by the impact it has on your inbox placement. The report belongs to you. You can hand it to your own team to implement, pass it to another supplier, or continue with us for The Fix.
We fix what the audit found.
Fixed price. Agreed before we start. No open-ended billing, no re-discovery, no scope creep.
Once the deliverability audit is complete, you have a precise picture of what is wrong and what needs to change. If you want us to handle the implementation, we scope the work directly from what the audit found and agree a fixed project price before starting.
Because the audit is already done, there is no re-discovery phase and no ambiguity about what is included. We do not make changes your team cannot maintain once the engagement is complete, and before anything goes live, we walk through what we are changing and why.
Scope depends on what the audit found.
- Authentication setup and correction: SPF, DKIM, DMARC, and BIMI records configured and aligned correctly
- Infrastructure realignment: IP configuration, dedicated vs shared IP decisions, subdomain architecture
- List hygiene and suppression logic: removing invalid contacts, correcting suppression rules, fixing bounce handling
- Lifecycle trigger adjustments: reducing send frequency where triggers stack, correcting sequencing issues
- Sending architecture changes: separating transactional and marketing streams, adjusting sending cadence
- ESP-specific configuration: platform settings, sending limits, and integration corrections specific to your setup
Email is not a fix-and-forget function.
Deliverability problems do not announce themselves. Ongoing monitoring means they get caught before they cost you.
A clean programme today can develop problems over the coming months without anyone noticing, because inbox providers update their filtering regularly, complaint rates drift as lists age, and a new sending pattern can quietly create reputation risk that nobody catches until it shows up in the numbers.
Ongoing monitoring means someone is watching continuously, with enough context about your programme to distinguish a genuine risk from normal variation. Monthly plain-English reports cover what we found and any recommended changes, and you have direct access to your specialist for questions between reports.
Everything below, every month.
- Continuous monitoring of sender reputation and authentication health across major inbox providers
- Blacklist monitoring and immediate notification if your domain or IP appears on a significant list
- Inbox placement signal monitoring across Gmail, Microsoft, and other major providers
- Monthly plain-English report covering findings and recommended actions
- Direct access to your specialist for questions between monthly reports
- Incident response if something unexpected happens between reporting cycles
When you arrive with a specific need.
Sometimes you have a specific problem rather than a general one. These services address the most common scenarios and can be scoped directly without starting from the beginning.
ESP migration
Moving from one email platform to another is one of the highest-risk moments in any sending programme. Done badly, it damages the sender reputation you have spent months or years building. We manage the deliverability aspects of the migration: domain configuration, IP preparation, warm-up strategy, and monitoring through the transition period.
IP warm-up programme
New IPs start with no reputation. Sending at volume without a structured warm-up will damage your deliverability before your programme has had a chance to establish itself. We design and oversee a warm-up plan built around your specific sending volumes and recipient profile.
Authentication setup
SPF, DKIM, DMARC, and BIMI configured correctly from scratch, or existing configuration corrected and aligned. Includes verification and testing across your sending domains and subdomains.
Reputation recovery
If your sending programme is already experiencing significant deliverability problems, or if you have recently been blocklisted, reputation recovery is a structured process of identifying the root cause, stopping the damage, and rebuilding standing with inbox providers. Not a quick fix, but we will be honest about timelines.
Technical advisory session.
Not every situation calls for a full audit. If you have one specific question, a decision to make, or want an experienced opinion, a 90-minute session gives you direct access to a senior specialist without any wider commitment.
90 minutes, focused entirely on your question.
You get a clear answer or recommended next steps you can act on straight away. No commitment required before or after.
Questions buyers ask, answered honestly.
How is a Digistrat audit different from checking my records in a free tool?
Free tools check specific technical records and return a pass or fail against a standard. That is a useful starting point but it is limited. A Digistrat audit looks at what those records mean in the context of how your programme actually sends, investigates the layers that free tools do not reach, and produces a report that tells you specifically what to change and in what order. The answer to why emails are not landing is almost always in the part a tool cannot see.
What format does the audit report come in?
A written document in plain English. Not a dashboard with an unexplained score, not a slide deck with recommendations buried in the appendix. Every issue is explained, every recommendation is specific, and everything is ordered by the impact it has on your inbox placement. The report is written to be read and acted on, not filed.
Do you need admin access to our platform?
For a thorough audit, read-only access to your ESP account helps significantly. It allows us to review sending patterns, suppression logic, and configuration settings that are not visible from outside. We confirm exactly what we need before the engagement begins, and we work with whatever level of access you are comfortable providing.
What happens if additional problems are found during the fix?
We flag them immediately. If they are minor and fall within the agreed scope, we address them as part of the engagement. If they represent a meaningful additional scope, we discuss the options with you before proceeding. We do not expand scope without your knowledge and agreement.
How do you make sure our team can maintain the changes after you finish?
Before anything is implemented, we walk through what we are changing and why. As part of the handover, we document what was done in enough detail for your team to understand and maintain it going forward. We do not make changes that require ongoing specialist involvement unless you choose to continue with monitoring.
What does direct access to your specialist actually mean in practice?
It means you can contact James directly with questions between monthly reports and receive a considered reply same day. It is not a ticketing system and it is not a shared inbox. The kind of access where you can send a short message saying something does not look right and get a useful answer quickly.
How much notice do I need to cancel ongoing monitoring?
One month. No minimum term, no cancellation fee, no penalty for stopping. The month-by-month structure is how we think a retainer relationship should work: you stay because the value is clear, not because you are contracted in.
What happens if there is an incident between monthly reports?
Incident response is included in the retainer. If something significant changes, such as your domain appearing on a major blocklist or a sudden shift in your reputation score, we flag it immediately and work with you on a response rather than waiting for the next scheduled report.
Find out where your emails actually stand.
Free. 15 minutes. No obligation.