I am a UK email deliverability specialist. I joined SendGrid in 2017 as one of the first five people in EMEA, and built customer success across the UK, France, Spain, and Germany through the Twilio acquisition. Digistrat is that work, sold directly to growth-stage SaaS, e-commerce, and FinTech teams who could not reach it inside an enterprise contract.

I work with growth-stage SaaS, e-commerce, and FinTech teams in the UK and Europe, where email is how customers activate, buy, or stay.

When Twilio restructured its global teams in 2023, working directly with that market felt like the obvious next step. Digistrat is a UK specialist practice built around one straightforward belief: the expertise that has historically sat inside enterprise ESP contracts should be accessible to the companies that actually need it most.

The review is one invoice, from £3,950, inclusive of 45 days. I would rather you saw that here than booked a call to ask.

The work follows one method, the SENDER Framework: sending setup, engagement, nurturing, data quality, content, and results measurement, looked at together.

James Deacon

What makes Digistrat different

Five things that hold true at every engagement.

UK-built, UK-focused

UK-based and built for UK and European senders, with a working understanding of the regulatory context they operate in.

Specialist focus

Businesses where email drives revenue, which means the commercial context, the risk profile, and the technical challenges are familiar from the first conversation.

Wider view of the problem

A wider view than most audits take, covering the full picture of how an email programme behaves rather than stopping at the technical layer.

Senior, direct, every time

All work handled directly by a senior specialist. No account managers, no junior analysts, no work being done by someone who was not in the room when the brief was taken.

Expertise without the enterprise price tag

The same depth of deliverability expertise that has historically sat inside enterprise ESP contracts, priced for any business where email drives revenue, retention, or activation.

Common questions

A few things worth knowing.

Who do you typically work with?

Growth-stage SaaS, e-commerce, and FinTech teams in the UK and Europe, where email is how customers activate, buy, or stay. Onboarding flows that need to land, transactional mail customers actually rely on, lifecycle programmes that drive retention or conversion. The fit is about how much revenue depends on email arriving.

Do you work alone or with a team?

Every engagement is handled directly by a senior specialist. No account managers, no junior analysts, and no work being passed to someone who was not in the room when the brief was taken. The flip side is that the client list is kept small on purpose so every client gets proper attention.

Do you work with businesses outside the UK?

The practice is UK-based and the work is particularly relevant to UK and European businesses, given the GDPR context and the sender behaviour we understand well. International clients are welcome where there is a good fit. Get in touch and we can talk through whether it makes sense.

How quickly can we get started?

The free check-up call is usually available within a week. Once a Deliverability Review and Fix begins, the review completes within three to five business days of receiving access and information, and you receive the full report and plan at that point. The quick fixes are implemented across a 45-day window, with anything longer term set out clearly in the report. Ongoing Monitoring begins straight away once it is in place.

Find out where you stand.

A free 15-minute inbox check-up is the right place to start. We will tell you honestly whether there is a problem worth addressing.

Book a free check-up15 minutes. No obligation.

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