Your emails are being sent. The question is whether they’re reaching the inbox.
Every email that lands in spam instead of the inbox is revenue your business has already earned but never received. Most email problems are not caused by the wrong subject line. They are caused by how your sending infrastructure, sender reputation, and list quality have drifted over time, alongside your overall sending strategy. Digistrat finds out what’s wrong and fixes it properly.
Most email problems are invisible until they become expensive.
They do not announce themselves with an error message or a warning from your platform. Instead, open rates start dropping quietly over several weeks, users begin failing to complete sign-up because a verification email never arrived, and customers start calling to say their invoice went somewhere other than their inbox. By the time any of that is visible in the numbers, the problem has usually been building for months.
Open rates that have dropped without explanation
New users not completing sign-up because a welcome email never arrived
Transactional emails landing in spam for some recipients but not others
A recent platform or ESP migration that quietly broke something nobody has noticed yet
Customers reporting they are not receiving emails you can see were sent
The businesses that need deliverability expertise most are often the ones who cannot access it. Digistrat exists to close that gap.
The teams with the deepest deliverability knowledge are the professional services departments inside major email platforms, and while they are excellent at what they do, they are priced for enterprise contracts and structured around clients spending several times your budget on platform fees.
The result is that businesses with real problems and sensible budgets have been left without a serious specialist option, regardless of their sector or size.
Every engagement starts the same way: find out exactly what is wrong before committing to anything.
Every engagement starts with a free 15-minute inbox check-up. From there, the path depends on what we find.
Deliverability Audit
A clear, written picture of exactly what is affecting your inbox placement, what to do about it, and what it is likely costing you.
The Fix
Your email programme corrected and stable, with your emails back reaching the people you sent them to. Fixed price agreed before we start, so you know exactly what you are paying for.
Ongoing Monitoring
Peace of mind that your email programme stays healthy. Problems flagged before they become expensive to fix.
Not sure where to start? Book a 90-minute advisory session.
One specific question or problem, worked through properly with a senior specialist. Useful for a second opinion, a migration decision, or to understand whether your email programme has a problem worth investigating.
We also offer standalone specialist services: ESP migration, IP warm-up, authentication setup, and reputation recovery.
It starts with a free inbox check-up.
We run a full technical check on your domain.
When you book, your confirmation email will include our check address. Send a test email from your platform before the call if you would like us to include a live send test. Either way, we run SPF, DKIM, DMARC, blocklist status, and sender reputation checks before we speak.
We run your domain through a full technical check.
SPF, DKIM, DMARC, BIMI, blocklist status, and sender reputation. Results ready before the call.
You get a clear picture of where your emails stand.
In 15 minutes you will know what is working, what is not, what it means for your programme, and what it is likely costing you. No pitch, no expectation that anything comes next.
We look at the part nobody else has been checking.
Most deliverability consultants audit the technical layer, checking authentication records, blacklist status, and IP reputation, which is the necessary starting point but not the complete picture. The problems that cause the most commercial damage are often in the layer underneath.
· What most audits cover
- Authentication records (SPF, DKIM, DMARC)
- Blacklist status
- IP reputation
- Basic configuration checks
+ What a Digistrat audit covers, in addition
- How a sending programme has grown over time
- How lifecycle triggers stack up across real user journeys, sometimes producing far more email than anyone intended
- Whether segmentation still reflects who is actually engaging rather than who was engaging eighteen months ago
- Whether a recent volume shift has created reputation risk that has not yet shown up in the numbers
- Sending behaviour, cadence, and volume patterns over time
We look at all of it, technical and behavioural, infrastructure and strategy, because the answer to why emails are not landing is almost always in the part that was not on the standard checklist.
What clients say
Built specifically for UK and European senders and the regulatory context they operate in.
From inside major ESPs, with no junior team working in the background.
Every engagement is grounded in what poor deliverability is actually costing you commercially, not just what the technical audit shows.
No account managers and no intermediaries, just direct access to your specialist from the first call.
Find out where your emails actually stand.
Free. 15 minutes. No obligation. Book your inbox check-up and get a clear picture of what your email programme is costing you and what it would take to fix it.